New Delhi, May 21

A day after announcing the resumption of domestic commercial passenger flights from May 25, the Civil Aviation Ministry on Thursday issued detailed guidelines for airlines, airports, passengers and other stakeholders on issues ranging from control on air fares to restrictions on number of bags.

Here are the points passengers should keep in mind: 

• Before entering the terminal, passenger to ensure that he or she is wearing a mask
• Passenger to report at the airport 2 hours before flights
• Passenger to travel in an authorized taxi/personal vehicle following the norms specified by the Home Ministry
• During transit to airport, the passenger should take all precautions to prevent infection
• Passenger to certify the status of history of his or her health through the Aarogya Setu App or a self-declaration form
• Ensure web check-in and obtain a boarding pass
• Baggage limitations – Only one check-in bag and one cabin bag allowed
• Vulnerable persons such as very elderly, pregnant women, passengers with ailments are advised to avoid air travel
• Passenger to download the baggage tag and baggage identification number, print it and affix it on the bag at a prominent place
• In case the passenger is not able to print the baggage tag, then he or she should mention the PNR number and his or her name on a thick piece of paper and affix it / tag it with a strong string
• Passenger to proceed to security hold area after security screening
• While waiting in the security hold area, passenger to maintain social distancing and sanitisation protocols
• Chairs marked ‘Not For Use’ should not be occupied
• Passenger to dispose all the bio-hazardous material like used masks, gloves, tissues etc. in the yellow-coloured disposable bins/bags placed at strategic locations at the airport
• Passengers to collect the safety kit (three-layered surgical mask and sanitiser) from the airlines near the boarding gate
• Passengers to wear mask and sanitise his/her hands before proceeding to the boarding gate for scanning of the boarding pass
• Passengers to be attentive towards boarding announcements and reach the boarding queue by following social distancing
• Display of identity cards by passengers is a must & check-in of the boarding pass would be done by the passenger by self-scanning of e-boarding pass
• During the flight, passengers to strictly follow hygiene and sanitation. Face-to-face interaction to be minimised
• Passenger to minimise the use of toilets and avoid any non-essential movement in the aisles
• No queuing at the toilets and only one companion for children and the elderly would be allowed
• No meal service in the aircraft. Water bottle to be made available in the galley area or on the seats. Eatables not to be consumed during the flight
• No newspaper or magazine will be available, no onboard sale of any item
• If the passenger feels uncomfortable, fatigued or has respiratory distress, it should be brought to the immediate notice of the crew
• The disembarkation from the airlines would be sequential
• Social distance and sanitation should be maintained at the arrival gate aerobridge, coaches, jet ladders ramps etc
• To disembark passengers to strictly follow the instructions of the crew
• Trolleys in the arrival area to be used sparingly
• Passenger to wait at the baggage hold area till the baggage arrives in batches. — Agencies