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Admn notifies 90 more time-bound delivery of services

Dushyant Singh Pundir

To strengthen citizen-centric governance, the UT Administration has notified time-bound delivery of 90 more services across various departments under the Punjab Right to Service Act as extended to the Union Territory. The services include 35 of the Estate Office, 24 of the Registering & Licensing Authority (RLA), eight of the Directorate of School Education, seven of the Directorate of Higher Education; six each of the Directorate of Ayurveda, Yoga & Naturopathy, Unani, Siddha & Homeopathy and Chandigarh Child & Women Development Corporation Limited; and two each of the Tourism Department and Chandigarh Transport Undertaking. The notification lays out the

timelines, designated officers, first and second appellate authorities to ensure a quicker and more accountable public service delivery. The stipulated time limit fixed for delivery of services will start from the date of submission of application, along with the entire requisite documents complete in all respects. Each department head or the designated officer will serve as the nodal authority responsible for ensuring compliance with the Act.

According to the notification, the Estate Office will now give an NOC for sale/gift/ transfer of lease rights (uncontested) within 50 days; change of ownership/lease-hold rights on the basis of sale deed/gift deed/ transfer of lease rights (uncontested) in 30 days; transfer on any basis e.g. intestate death/registered/unregistered Will/court decree/family settlement, etc where issuance of public notice is required (uncontested) within 40 days. Change of ownership on any basis, e.g. intestate death registered/un-registered Will/court decree/family settlement etc on application after public notice (uncontested) will be carried out within 20 days.

Similarly, the Estate Office will issue No Dues Certificate (NDC) after depositing the dues, if any, within 15 days, conversion of property from leasehold to freehold within 35 days, change of partners in partnership firm after public notice within 20 days and conversion of property from shop-cum-flat (SCF) to shop-cum-office (SCO) within 30 days.

The Tourism Department has fixed seven-day deadline for giving permission for movie shooting and booking of the guest house.

Learner licence within one-day

The Registering & Licensing Authority (RLA) will now issue learner licence within one-day. The RLA has a timeline of 10 days for issuance of new driving licence, addition of another class of vehicle, renewal, issuance of a duplicate licence, change of address on the driving licence etc.

Similarly, the Chandigarh Transport Undertaking (CTU) has fixed a deadline of three days for bus passes issued at the ISBT-17 for sub-urban routes and five days for bus passes issued at Sampark Centres for other routes.

According to the notification, the Directorate of Higher Education will issue bona fide and character certificate within seven days. Similarly, Directorate of School Education will issue school leaving certificate within 10 days and duplicate certificate in 20 days.

Earlier, the administration had notified time-bound delivery of 182 services in December last year and 32 services in September. According to officials, more than 700 services of various departments have been brought under the Right to Service Act so far in the city.